Setting Inactivity Alert Time

It is easy to get alerted that a sensor is inactive, when it is reporting in as expected online


 

Because there may be gateway lag, it is important to set your Inactivity Time duration such that it takes into account both the heartbeat of the sensor as well as the heartbeat of the getaway. A simple calculation will keep false alarms to a minimum.
When monitoring inactivity, we suggest setting the duration to twice the heartbeat of the sensor plus one heartbeat of the gateway.

 

Inactivity Duration = SensorHB x 2 + GatewayHB

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For additional information regarding this functionality, contact support

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